Recent papers and addresses are presented on this page; some are available in PDF format by clicking on the links below. Alternatively please contact our office for a copy of the paper if it is unavailable on this page.

• Healy, Michael, M Michael Beverland, Harmen Oppewal, and Sean Sands (2007), Understanding retail experiences – the case for ethnography, International Journal of Market Research Vol. 49 Issue 6: Ethnography Special Issue.

• Sands, Sean, Harmen Oppewal, Michael Beverland (2007), "The Influence of In-Store Experiential Events on Shopping Value Perceptions and Shopping Behavior", Advances in Consumer Research.

• Sands, Sean, Harmen Oppewal, and Michael B. Beverland (2007) "The impact of in-store experiential retail events of consumer store choice decisions", INFORMS Marketing Science Conference, Singapore.

• Sands, Sean and Stella Minahan (2004) "Customer perceptions of responsible retailing in Australia", Australian and New Zealand Marketing Academy Conference, Wellington, New Zealand.

• Sands, Sean, Harmen Oppewal, Michael Beverland (2007), "The Influence of In-Store Experiential Events on Shopping Value Perceptions and Shopping Behavior", Advances in Consumer Research.

• Link, P., Burke, J., & Fox, S.,Shake, Rattle or Roll? - Measuring the Impact of Market Research Projects, a paper presented to the AMSRS Annual Conference, October 2005

• Chant, G., Music Soothes the Savage Customer: Impact of Music on Customers, a paper presented to the AMSRS Annual Conference, October 2005

• Julian Lee - Marketing Reporter, Debbie Harry on aisle three, an article from the Sydney Herald Sun, October 2005

• Chant, G., What Claims To Be New, What Is New and What Should Be New In Qualitative Research, October 2002

• Chant, G., Qualitative Research Issues & Techniques